Affinity Claims

professional insurance claims administrator.

• Affinity Claims provides insurance claims administration services since 2015

• Handling claims for and on behalf of local (Lithuanian) insurers as well as international insurers (Lloyd‘s and other)

Affinity Claims employs highly qualified staff who have dedicated their entire professional careers to the insurance industry, with many years of experience in insurance companies as claims experts, heads of claims departments, underwriters and insurance brokers.

We know the nuances of wordings and conditions, their interpretation in practice, case law, circumstances of concluding insurance contracts and their impact on insurance coverage, and other subtleties, as well as unwritten rules in the field of insurance claims administration, which allow us to provide the highest quality services to Insurers.

What we do


Full range of claims administration services for insurers:

Point of contact, communication with insurers and claimants

In-person inspection of damages, insured objects

Loss assessment

Determining and verification of the fact, causes and circumstances of the insured event, fraud prevention, presentation of conclusions

Timely reporting and orderly documentation

Urgent organization of property rescue works and / or loss reduction measures

Arrangement of property repair / restoration works

Inventory audit

Asset realisation services

Administration of legal cases, organization of legal defense, legal opinions, evaluation of technical and design documentation

Our work


15 years’
experience of employees in insurance claims administration
12000 +
claims handled
500 +
claims handled for international insurers (Lloyd’s and other)
100 %
tailored processes for each project
Why us


Able to adapt to procedures, systems and templates of Insurer.

We understand the importance of quality customer service and help Insurers improve their customer satisfaction

We find the most economical and optimal solution in any situation in the shortest time possible

Multi-language capabilities (Lithuanian, English, Russian)